Here is everything about how Lafz Translation Services collects, uses, and protects your personal information when you visit our website or use our services. Lafz Translation Services respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information. This policy applies when you visit our website, contact us, submit an enquiry, or use our translation services. By using our website or services, you understand that your information may be handled as explained in this policy. Where required by law, we will obtain your consent before collecting or using your information.
We may collect personal information when you contact us, request a quotation, or use our services. The information we collect may include:
• Your full name
• Email address
• Contact number
• Company name, if applicable
• Billing and payment details
• Information you provide in enquiry forms or emails
• Documents you share for translation
• Your language and service requirements
We may also collect basic technical information when you visit our website. This may include your IP address, browser type, device information, pages visited, and the time spent on our website. We collect only the information needed for our business purposes or as required by law.
Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device when you visit a website.They may help our website remember your preferences, understand how visitors use the site, and improve its performance. We may also use website analytics tools to understand visitor activity, where such tools are enabled. You can manage or block cookies through your browser settings.
Lafz Translation Services may use your information for the following purposes:
• To respond to your questions and enquiries
• To prepare quotations and invoices
• To provide translation and related services
• To communicate about your order and delivery
• To process and confirm payments
• To clarify information in your documents
• To improve our website and services
• To maintain business records
• To meet legal and regulatory requirements
We may also send service updates related to your request. We will send promotional messages only where permitted by law and, where required, with your consent.
We respect your privacy and do not sell your personal information to other companies. We may share information with trusted service providers when necessary to deliver our services. For example, this may include website hosting providers, payment service providers, or technical support teams. We may also share information when required by law or when necessary to protect our legal rights. Where possible, we take reasonable steps to ensure that anyone handling your information protects it and uses it only for the agreed purpose.
Translation and attestation documents may contain private, personal, or business information. We understand the importance of keeping such information confidential. Lafz Translation Services takes reasonable steps to prevent unauthorised access to customer documents. We use the documents you provide to complete your requested services and for related business purposes. We do not use your documents for unrelated purposes unless you give permission or the use is permitted or required by law. Please make sure that you have the right to share any document you send to us for translation.
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. Access to personal information should be limited to people who need it to perform their work or provide the requested service. However, no method of sending or storing information online is completely secure. We cannot guarantee absolute security, but we work to protect the information entrusted to us.
We keep personal information only for as long as it is needed for the purpose for which it was collected, including providing services, maintaining business records, resolving disputes, and meeting legal requirements. The period may depend on the type of information and the service provided. When information is no longer needed, we will take reasonable steps to delete it or dispose of it securely, where appropriate and permitted by law.
You may contact us to ask about the personal information we hold about you. You can also request corrections if any information is incorrect or incomplete. Depending on the applicable law, you may have the right to request access, correction, deletion, or restriction of the use of your personal information. We may need to verify your identity before processing your request. Some information may need to be retained to meet legal or business requirements.
Lafz Translation Services may update this privacy policy from time to time. Any changes will be published on this page, along with an updated effective date. We encourage visitors to review this page regularly to stay informed about how we handle personal information. We will notify affected users about important changes or obtain their consent where required.
If you have any questions, concerns, or requests about this Privacy Policy or the way we handle your personal information, please contact Lafz Translation Services using the official contact details provided on our website. We will review your request and respond as appropriate.